Payment Policy


Effective Date: January 2, 2025

At TeroGuardCar, we are committed to providing a smooth and secure shopping experience. This Payment Policy outlines the methods of payment we accept, the payment processing procedure, and other important details regarding your purchase.

1. Accepted Payment Methods

We accept the following payment methods for orders placed on our website:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Any major debit card with a Visa or MasterCard logo
  • PayPal: Secure online payment service that allows you to use your PayPal balance, linked bank accounts, or credit cards
  • Apple Pay: Convenient, secure payment option for Apple users
  • Google Pay: Secure payment option for Google account holders
  • Gift Cards: In the future, we may offer gift card payments. Please check our website for updates.
  • Other Payment Methods: We are constantly exploring new payment methods to improve your experience, and additional methods may be available in the future.

2. Payment Processing

  • When you place an order on our website, you will be prompted to select a payment method. Your payment will be processed immediately once the order is confirmed.
  • All payment information is securely processed through our payment gateway partners. We use industry-standard encryption and security protocols to protect your data.
  • TeroGuardCar reserves the right to verify your payment information before processing your order. If there is an issue with your payment (e.g., a declined credit card or an incorrect billing address), we will notify you via email or phone, and you may need to provide an alternative payment method.
  • Once your payment is approved, you will receive an email confirmation with your order details, and the order will be shipped according to our Shipping Policy.

3. Payment Authorization

  • By providing your payment information, you authorize TeroGuardCar to charge the total amount of your order, including product cost, shipping, taxes, and any applicable fees to your selected payment method.
  • The total price of your order will be confirmed during checkout, and no further charges will be applied unless additional services (such as expedited shipping) are requested.
  • TeroGuardCar reserves the right to cancel or delay an order if there are issues with payment authorization, fraud prevention, or inventory availability.

4. Sales Tax

  • Sales tax will be applied to orders based on the shipping address, in accordance with applicable state and local tax laws. The tax amount will be calculated and displayed at checkout.
  • If you are tax-exempt, please provide the necessary documentation (such as a valid sales tax exemption certificate) during checkout, and we will adjust your order accordingly. If you are unable to provide proof of tax exemption, you may be required to pay applicable sales tax.
  • For international orders, additional customs duties or taxes may apply depending on the destination country. These charges are the responsibility of the customer and will not be covered by TeroGuardCar.

5. Currency

  • All transactions are conducted in US Dollars (USD), regardless of the country of origin or payment method.
  • International customers may be subject to foreign exchange rates or conversion fees depending on the payment method used. These charges are determined by your payment provider, and TeroGuardCar is not responsible for any currency conversion fees or exchange rate fluctuations.

6. Order Changes and Cancellations

  • Once your order is processed and payment is authorized, we begin preparing your items for shipment. As a result, changes to orders (such as product modifications or cancellations) may not be possible. However, if you need to make changes, please contact us immediately, and we will do our best to assist you.
  • If your order is already being shipped, we may not be able to make changes. In that case, please refer to our Refund and Returns Policy for further instructions on how to return or exchange items.

7. Security and Fraud Prevention

  • TeroGuardCar takes security seriously and employs various fraud prevention measures, such as Secure Socket Layer (SSL) encryption technology, to safeguard your payment details during the transaction process.
  • To further protect our customers, we may require additional verification for high-value orders or suspicious transactions. If we detect any potential fraud, we may cancel or delay your order to verify the payment details.
  • Please ensure that the billing information you provide matches the information on file with your payment provider, as discrepancies may result in order delays or cancellations.

8. Payment Issues and Disputes

  • If you experience any issues with your payment or suspect fraudulent activity, please contact us immediately. We will work with you to resolve any issues related to unauthorized transactions or disputes.
  • If a chargeback (dispute) is filed for a transaction, TeroGuardCar reserves the right to block future purchases from the customer until the dispute is resolved. We encourage customers to contact us directly before initiating a chargeback, as we are committed to resolving issues quickly and efficiently.

9. Refunds

  • If you are eligible for a refund, we will issue the refund to the same payment method used for the original purchase. Please refer to our Refund and Returns Policy for more information on eligibility and procedures.
  • Please allow a few business days for the refund to be processed, depending on your payment provider’s policies. Refunds for PayPal, Apple Pay, and Google Pay orders will be processed through the respective payment service.

10. Contact Information

If you have any questions regarding payments or need assistance with your order, please contact us:

TeroGuardCar
Email: info@teroguardcar.com
Phone: (678) 712-9523
Website: https://teroguardcar.com